ElevenLabs introduces AI chatbots with your own voice

ElevenLabs, specialists in AI voice technology, has launched the new Conversational AI feature. This makes it possible to build voice-controlled chatbots that communicate with a voice of your choice, fully tailored to the needs of businesses. This is an interesting solution for organizations looking to automate their customer service or offer voice services with a unique and recognizable voice.

With Conversational AI, ElevenLabs offers businesses a lot of flexibility. Users can not only customize the voice to match their branding, but also control the tone and length of responses. In addition, they can choose from advanced AI models such as ChatGPT, Claude, or Gemini, depending on the desired functionalities and level of creativity.

One of the most powerful features of this tool is the ability to upload your own knowledge base. Companies can provide information via a file, a URL or by adding direct text. That data then forms the basis for all responses, providing a personalized and relevant customer experience.

How does Conversational AI work?

Building a voice-enabled chatbot with ElevenLabs is easy. After you choose the voice that best suits your organization, you can select specific language models and customize settings to tailor responses precisely to your target audience. All conversations the chatbot makes are automatically captured in a transcript. This makes it easy to see the chatbot's performance and make adjustments as needed. Moreover, the chatbot can be seamlessly integrated into your website, allowing for quick implementation.

Why is this a gamechanger for businesses?

Conversational AI allows companies to design their customer service more efficiently without losing the personal touch. With a customized voice and answers straight from their knowledge base, companies can provide a unique, recognizable customer experience, much like our AI colleague Ian does as a textual chatbot.

Discover the possibilities of Conversational AI

For those curious about this technology, ElevenLabs is offering a demo. This allows you to experience for yourself what it is like to work with an AI chatbot that is fully personalized. Try it out and discover how Conversational AI can help your business be more efficient and customer-centric.

Wondering how this works? You can test a demo chatbot and engage with my 'AI double' here.

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